ISO 9000 Quality
Management Systems
ISO
9001:2000 is focused towards “providing
confidence, as a result of demonstration, in product conformance to established
requirements”. The
Quality Management System will cover the entire activities of an organisation
and this will also give assurance to customers that all the processes of an
organisation are being addressed. |
The 4 key elements of an
ISO 9001 QMS are:
1.
Management
Responsibility
Policy,
objectives, planning, system, review.
2.
Resource Management
Human
resources, information, facilities.
3.
Product/Service Realisation
Customer,
design, purchasing, production, calibration.
4.
Measurement, Analysis and
Improvement
Audit,
process/product control, improvement